Who we are

Our website address is: http://learnersolution.com.


We understand how important privacy is to you and your family, which is why we are committed to creating a safe and secure environment that family members of all ages can enjoy. As a learning content providing app, our goal is to collect only the information about school, parents and their use of our services that will help us provide the best online experience possible.

This Privacy Policy describes how we use, share, and protect information that we collect from you and your child through use of our applications.

This privacy policy governs your use of the software application provided by my.learnersolution.com  (“Application”) for web as well as app that was created by my.learnersolution.com. Once the app is installed on the mobile phone, student/parent starts getting notifications for their assignments, marks, exams etc.

  1. What information does web and app collect and how is it used?

1.1. We collect and store the information that school or user is providing us at the time of user registration – that is, your name, email address, mobile numbers and data about student performance in the class.

The main reason to collect your email address and mobile numbers is to make it easy for us to communicate the information to you quickly and easily. We also use this information to keep in contact with you, to provide information about students progress, new assignments, new exams etc.


1.2. We may also collect, automatically, information about how you have used the web and app: your devices’ operating systems, IP address, browser information etc.

We analyse this information to troubleshoot any issues users encountered, to work out how our products are being used and how to improve them.

  1. Do you share information with third parties?

We do not share your personal information with third parties other than as follows: (1) with your consent; (2) with third party vendors, consultants and other service providers who work for us and need access to your information to do that work, and are required by contract not to use your personal information other than to provide the services requested by us (3) in connection with or during negotiation of any merger, financing, acquisition, or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets to another company; or (4) in the event of insolvency, bankruptcy, or receivership, your information may also be transferred as a business asset.

We may also share aggregated or de-identified information.

  1. What about children’s data?

We do not collect any data except mentioned above. We only have student performance data (tests and exams data) with us that is provided and uploaded by school so that parents can use this data for their kids performance analysis. This data will also be helpful in parents teacher interactions.


  1. What do you do in relation to payment data?

In our apps, if online payment is available, your credit card or debit card information (such as card type and expiration date) and other financial data that we need to process your payment may be collected and stored by the payment processors with which we work. In addition, the payment processors generally provide us with some limited information related to you, such as a unique token that enables you to make additional purchases using the information they’ve stored, including recurring payments if you authorize automatic renewals, and your card’s type, expiration date, and certain digits of your card number.

  1. What do you do to keep personal data secure?

We are committed to protecting the security of your personal information. We use a variety of industry-standard security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. We limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. While we use reasonable efforts to protect your personal information, no security measure is completely secure, and we cannot guarantee the security of your information.

  1. How can you contact us if you have any questions?

If you have any questions or concerns or complaints about our Privacy Policy or our data collection or processing practices, or if you want to report any security violations to us, please contact us at the following email address: support@learnersolution.com.

  1. What if this privacy policy changes?

This Privacy Policy is subject to occasional revision, and if we make any material changes in the way we use your personal information, we will notify you by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our website. Please note that at all times you are responsible for updating your personal information to provide us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. In any event, changes to this Privacy Policy may affect our use of personal information that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your personal information, you must notify us prior to the effective date of the changes. Continued use of our services, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.